OnePlan Blog

Family Login - Updated Feature This past couple of months our development team have been working hard behind the scenes giving our Family Login a massive overhaul. Family can now see more information than ever, all completely configurable by you within the family options in the settings menu. You can now give family members the ability to see the following: Rota Notes Times On Calls Meds Taken Client Profile Client Public Notes Client Incidents We forsee that this update will help our domiciliary care clients communicate effectively with clients family members/next of kin regarding their loved ones day to day care, updating them in real time and most importantly ensuring peace of mind. Family can now login whenever they like and view the status of their loved ones latest visit, how they were, what care/support was provided and any issues they need to be aware of. OnePlan is an innovative, intuitive system designed with care providers for care providers to meet and surp...

Qualification Report You may now run several different reports on qualifications for staff over any given period. Wages & Invoicing Master Cost   Overview Master Costs have been introduced to add more flexibility in the way you pay staff. Master Costs solves an issue where by staff members on the same role can be payed a separate cost for a service type for the same client. Master Costs work by linking a cost to a   Service->Staff Member->Client Invoicing Breakdown Changes   The amount rate breakdown within an invoice will now show a breakdown of each tariff and time band used and will also show bank holiday rates separately, even if the bank holiday rate matches a rate already applied within the invoice. Tasks Report   Run may now run several different reports on tasks that are assigned to calls for staff and clients over any given period. OnePlan is an innovative, intuitive system designed with care providers for care providers to...

Whether you're still paper-based or you currently have a software that isn't meeting your needs, navigating the software options on the market can be overwhelming. We've put together a simple checklist to help you make the right decision for your business. 1. Brainstorm the features you want from your new software.  What problems are you facing within your business, where are you wasting the most time on administration and what would be your 'wish list' to save you time and improve your service? This will help you create your own personal checklist to find a software that fits your way of working.  2. Make sure it has NFC Technology.  NFC is the latest development in ECM and a vital component to help you operate your business safely and effectively. Carers clock in and out with a swipe of their phones recording the time and location of their call. Find out more about NFC here:  https://www.oneplansoftware.co.uk/blog/article...

If you are a new provider awaiting your first inspection, or haven’t had one in your current role it can be difficult to know what to expect! Here’s our short overview to help you prepare. What is the CQC? The CQC, or Care Quality Commission, is an independent regulatory body for all health and  care services. You can read about them at:  https://www.cqc.org.uk/about-us/our-purpose-role/who-we-are The CQC registers, monitors, inspects and rates care services and takes action where necessary to protect those who use services. The CQC regulates and inspects different services in different ways however it always involves: -        Registering care providers. -        Using data, evidence and information. -        Using feedback -        Inspections by experts -        Publishing information and ratin...

One Plan Turns Two This year OnePlan are celebrating their 2nd birthday, having already risen to become an industry leader in domiciliary care software solutions providing ECM software to some of the best care providers across the UK. OnePlan Software’s creation was inspired by the urgent need recognised by our founders to revolutionise the outdated ECM software available in the industry and truly bring domiciliary care management software into the 21st century. Today it exists as the product of an unprecedented rate of ongoing development and collaboration with our clients, with over 100 client recommended additions to the system in just the last 6 months and more in development. As OnePlan is a cloud-based solution, our developers boast the ability to quickly action new features at client’s request, the end result being a truly innovative, adaptable system designed with care providers, for care providers. Our team make your t...