OnePlan Blog

Whilst the NHS laid out plans to go paperless by 2020, wider services such as home care have been slower to catch up with the conversation. Whilst championing the transition to digital, a lack of clear guidance from the CQC has led to unsurety in the home care sector, with the correct use of digital records a hot topic at this years Tech for Care conference where reports CQC inspectors are still asking for paper records were discussed. So where do home care providers stand and what is the official guidance? At Tech for Care 2019 Katie Barton, CQC’s Senior Designer of Strategy and Intelligence clarified “[inspectors] shouldn’t be saying to you ‘I only want paper records’. Categorically they should not be saying that and they should not be insisting on paper versions of the records that you have if you are digital.”. The NHS Vision for Digital Data and Technology in Health and Care As part of their plans for the future, the NHS have laid out a clear vision for the NHS

DBS   - New Feature You may now add DBS information to staff. When creating a staff member the system will ask for DBS details. If you wish to add DBS information to staff already in the system simply go to their main profile and click edit. You will see some new fields for the DBS details. You may also create a DBS reminder when editing or adding staff. This reminder can then be set to repeat for any period you wish. You may also now run a reminders report on this information. OnePlan is an innovative, intuitive system designed with care providers for care providers to meet and surpass CQC KLOEs. Our in-house development team allow us to action improvements to our domiciliary care software and electronic call monitoring system at an unprecedented rate within the industry in line with evolving CQC requirements. To request an update, new feature or enquire about upcoming updates please contact your dedicated support team to discuss our ongoing development. Not currently u

For full information login to your account and visit the ‘Updates’ section. Doorstop cancellation   - New Feature On the app staff will find a new button. The button allows the staff member to cancel a call on arrival if the cannot get access. When the button is clicked the call is cancelled and the settings for the call get implemented based on what's in the main system settings i.e pay staff and or chargeable. These settings can be found under settings > Rota Settings. If you do not want to use this feature you can turn it off under settings. OnePlan is an innovative, intuitive system designed with care providers for care providers to meet and surpass CQC KLOEs. Our in-house development team allow us to action improvements to our domiciliary care software and electronic call monitoring system at an unprecedented rate within the industry in line with evolving CQC requirements. To request an update, new feature or enquire about upcoming updates please contact your d

Permission By Client   - New Feature With the ability to turn off the new "View All Clients" permission you can now limit which clients an account can see. This is useful if you would like to give an authority permission to view details in your system. Using this feature you could dynamically change which clients this account can see. OnePlan is an innovative, intuitive system designed with care providers for care providers to meet and surpass CQC KLOEs. Our in-house development team allow us to action improvements to our domiciliary care software and electronic call monitoring system at an unprecedented rate within the industry in line with evolving CQC requirements. To request an update, new feature or enquire about upcoming updates please contact your dedicated support team to discuss our ongoing development. Not currently using OnePlan? Contact our team on 0800 612 7166 to discuss your home care software, electronic call monitoring and domiciliary care manageme